Customer Care Officer | Prime Jobs | Wijeya Newspapers Limited

Job Vacancy

Location: Colombo 2, Sri Lanka

Job Title: Customer Care Officer

Salary:Competittve

Job Type: Full-Time

Closing Date: 04/04/2025

Gender: Male / Female

Post Date: 21/03/2025

Job Description:

We are looking for a highly motivated and skilled Customer Care Officer to join our team at Wijeya Newspapers Limited. The ideal candidate will be responsible for Greet visitors,clients,students, and staff in a professional,friendly and welcoming manner. This role requires expertise in Excellent organizational skills and attention to detail and offers an excellent opportunity for career growth......Click Here

Responsibilities:

  • Answer phone calls,take messages and direct inquiries to the appropriate department.
  • Assist in scheduling and managing appointments for both Times School of Education and the Advertising Department.
  • Provide general administrative support such as managing emails,preparing documents, and filing.
  • Ensure the reception area is organized and presentable at all times.
  • Handle all incoming and outgoing mails and packages.
  • Perform other adminstrative duties as required.

Requirements:

  • Diploma or Higher Diploma (Front Office management or related field preferred).
  • Prior experience in a receptionist or customer service role is an advantage.
  • Strong communication in English and Sinhala (Tamil is an advantage).
  • Ability to handle multiple tasks simultaneously in a fast-paced environment.
  • Proficiency in MS Office(Word,Excel,Outlook).
  • A professional well-groomed appearance and a positive attitude.
  • Age below 35 years.

Location: Colombo 2, Sri Lanka

Salary: Salary Range or "Negotiable"

How to Apply: Please email your resume to company email (check more Details) within 7 days of this advertisement.Please mention the position applied for in FULL CAPITALS in the subject header



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