Customer Solution Representative | Prime Jobs | HSBC

HSBC

Location: Colombo 1, Sri Lanka

Job Title: Customer Solution Representative

Salary:Competittve

Job Type: Full-Time

Closing Date: 07/04/2025

Gender: Male / Female

Post Date: 24/03/2025

Job Description:

We are looking for a highly motivated and skilled Customer Solution Representative to join our team at HSBC. The ideal candidate will be responsible for Provide an excellent customer experience to all our internal and external customers. This role requires expertise in Excellent communication and interpersonal skills and offers an excellent opportunity for career growth......Click Here

Responsibilities:

• Ability to work under pressure and meet business targets on Tele sales.
• Handle challenginig customers queries while delivering best in class customer service through Tele sales.
• Follow aduit procedures,compliance policies and guidelines to avoid all potential risks.
• Proactively seek out opportunities to reduce costs and improve operational efficiency.
• Build and maintain good working relationships with stakeholders and support the development of a cohesive team.
• Flexibility of working extended hours whenever required.
• Maintain high level of accuracy and efficiency in tasks undertaken.
• Ability to manage time efficiently to meet demanding stakeholder expectations.

Requirements:

• Applicable for Sri Lankan citizens and Sri Lanka passport holders only.
• Be able to work independently under pressure.
• A proven track record of learning fast and being a great team player.
• Be able to commit to a two-year Fixed Team Contract period.

Location: Colombo 1, Sri Lanka

Salary: Salary Range or "Negotiable"

How to Apply: Please email your resume to company email (check more Details) within 7 days of this advertisement.Please mention the position applied for in FULL CAPITALS in the subject header