Customer Care Executive | Prime Jobs | Sarvodaya Development Finance PLC

Sarvodaya Development Finance PLC

Location: Colombo 8, Sri Lanka

Job Title: Customer Care Executive

Salary:Competittve

Job Type: Full-Time

Closing Date: 16/04/2025

Contact: 0115444666

Gender: Male / Female

Post Date: 02/04/2025

Job Description:

We are looking for a highly motivated and skilled Customer Care Executive to join our team at Sarvodaya Development Finance PLC. The ideal candidate will be responsible for Handle customer inquiries via phone.email, and chat professionally. This role requires expertise in Strong verbal and writtne communication skills and offers an excellent opportunity for career growth......Click Here

Responsibilities:

• Assist customers with product/service-related queries,complaints,and requests.
• Maintain accurate records of customer interactions and transactions.
• Provide timely and effective solutions to enhance customer satisafaction.
• Coordinate with internal teams to resolve customer issues efficiently.
• Follow up with customers to ensure their concerns are fully addressed.
• Maintain a positive,empathetic, and professional attitude toward customers at all times.
• Stay updated on company policies,products,and services to provide accurate information.

Requirements:

• Successfully completed GCE A/L.
• Fluency in English and Sinhala(Tamil would be an added advantage).
• Customer care/service-related qualifications would be an added advantage.
• Strong verbal and written communication skills.
• Proficiency in ms Office and basic computer skills.
• A customer-oriented mindset with a passion for delivering excellent service.

Location: Colombo 8, Sri Lanka

Salary: Salary Range or "Negotiable"

How to Apply: Please email your resume to company email (check more Details) within 7 days of this advertisement.Please mention the position applied for in FULL CAPITALS in the subject header