Customer Support Officer |Prime Jobs | Singer (Sri Lanka) PLC

Singer (Sri Lanka) PLC

Location: Colombo 5, Sri Lanka 0

Job Title: Customer Support Officer

Salary:Competittve

Job Type: Full-Time

Closing Date: 17/04/2025

Gender: Male / Female

Post Date: 03/04/2025

Job Description:

We are looking for a highly motivated and skilled Customer Support Officer to join our team at Singer (Sri Lanka) PLC. The ideal candidate will be responsible for Handle inbound/outbound calls promptly and professionally. This role requires expertise in Problem-solving skills with a customer-centric approach and offers an excellent opportunity for career growth......Click Here

Responsibilities:

• Address customer inquiries,resolve complaints, and provide accurate information.
• Maintain a high level of customer satisfaction through excellent service.
• Document all interactions and transactions accurately in our system.
• Collaborate with team members and other departments to ensure efficient issue resolution.

Requirements:

• Passed GCE Ordinary Level with "C" Passes for Mathematics and English.
• Minimum 01 years of experience in a similar role.
• Willilng to work 5.5 days a week on a roster basis.
• Problem-solving skills with a customer-centric approach.
• Proficiency in using computer systems and navigating software applications.

Location: Colombo 5, Sri Lanka

Salary: An attractive compensation package with performance-based incentives

How to Apply: Please email your resume to company email (check more Details) within 7 days of this advertisement.Please mention the position applied for in FULL CAPITALS in the subject header